Senior Minecraft Community Manager
At Mojang, we create games, products and services to inspire creativity. We develop games with a strong community focus and put players first in everything we do. Our games are built for everyone, because we believe in demonstrating equality and not just talking about it.
The role of the Senior Minecraft Community Manager at Mojang is to act as a bridge between our studio and our fantastic community, advocating for players in the studio and engaging with them on the team’s behalf. You would be the first Stockholm-based community manager for Minecraft, working with our global Community team based in Redmond, the UK, and Japan. Your role will primarily be to look after community efforts for Minecraft, working closely with the Stockholm-based gameplay team, Social, Media, and Editorial teams.
You would be one of Minecraft’s ambassadors, engaging with potential players and building relationships with existing ones. Your focus would also be on using online listening tools to gauge sentiment around vanilla gameplay updates, advocating for player feature requests and requested fixes, and building engagement programs to celebrate the release of new features in Minecraft.
Everything from fast response times to a friendly manner means our players will feel valued, and in turn, place trust in our team and our brand.
- 3+ years of experience with community engagement
- Knowledge of and regular user of various social media platforms and live streaming
- Proven ability to collaborate across disciplines and time zones
- Familiarity of game development process from start to finish
- A passion for Minecraft, an understanding of the Minecraft community, and the conviction to put our players first
- Fluency in English, both written and spoken, since you will be joining an international environment
To succeed in this role we believe that you are positive and service minded. You have a friendly demeanor, the ability to stay calm under pressure and can handle any type of feedback coming your way. You are an excellent communicator, both written and spoken, meaning that you can clearly articulate and present insights towards stakeholders, since you will represent the voice of the players in the development process, as well as the voice of our studio towards the community. Because of a wide range of different contact areas, you are collaborative, have great organizational skills, a high level of integrity and cares about inclusion and diversity. Further on, you have a constant drive to learn and be adaptable to ever-changing community trends.
Studio location: Stockholm
Reports to: Executive Producer Minecraft
Employment type: Fulltime
Mojang is a Microsoft-owned game developer studio based in Stockholm, Sweden. We are best known as the creators of Minecraft, and are currently working on several new games, a movie, a board game, and lots more – all within the Minecraft franchise.
To help us create amazing things, we have built an equally amazing studio space. Situated right on the water by Söder Mälarstrand, it’s filled to the brim with all the tools, toys and inspiration required to create world-class entertainment. But of course, the people of Mojang are what makes this place truly special. When you join, you’ll find yourself in the company of incredibly bright, warm, and creative individuals – all united and working toward a single goal. Come help us achieve it!
Mojang strives to be a diverse and inclusive studio and if you think this job sounds like your passion, you are more than welcome to apply, no matter who you are or where you are from.